27.3.21

Your T-Mobile Service Agreement

Dear Mary Mcnamara,

Thanks for choosing T-Mobile!

Your Service Agreement:

You will be charged a monthly Regulatory Programs ("RPF") & Telco Recovery Fee ("TRF") (not a government required tax or charge) totaling $3.18 for Voice Lines and $1.16 for Mobile Internet Lines ("MI") (subject to change without notice; plus tax). Of the $3.18 total charge for voice lines, $0.60 is applied to the RPF and $2.58 is applied to the TRF. For MI lines $0.15 is applied to the RPF and $1.01 is applied to the TRF. These fees may not apply to certain data devices/services. International rates and roaming charges may apply. Certain rates are subject to change at any time. Your first service cycle may start several days after your activation. If you have a device or accessory under one of our device programs, refer to your agreement for the specific terms and conditions of that program.


Paperless Billing. You are consenting to receive your T-Mobile bill electronically and will not receive a paper bill. You can review your paperless bill by accessing your account at www.t-mobile.com or by following the link provided in your notification e-mail or text message. You can print a copy of your bill for free and request a mailed copy of your bill. You can update your billing preferences in your account at www.t-mobile.com or by calling T-Mobile. Please read the Paperless Billing Terms & Conditions available at www.t-mobile.com/billterms.


Your "Agreement" with T-Mobile includes: (a) this Service Agreement; (b) T-Mobile's "Terms and Conditions"; and (c) any terms specific to your Rate Plan or service. You can obtain copies of T-Mobile's Terms and Conditions and your Rate Plan specific terms at www.T-Mobile.com ( www.T-Mobilepr.com for Puerto Rico customers), or by calling Customer Care at (800) 937-8997 or 611 from your T-Mobile phone. You agree you have received and read your Agreement. The English version of this Agreement will control over any other version.


Disputes. T-Mobile requires ARBITRATION OF DISPUTES UNLESS YOU OPT-OUT WITHIN 30 DAYS OF ACTIVATION. For details see www.T-Mobile.com/terms-conditions.


Cancellation and Return Policy. You may cancel your Rate Plan by going back to the original point of purchase and returning all devices you acquired with your activation within 20 days from your activation date (Cancellation Period).


You authorize T-Mobile and its agents to obtain information about your credit history and to share that information with credit reporting agencies.


Payment Terms. By submitting a payment, you authorize T-Mobile to debit your bank account/debit card or charge your credit card for the total amount and date shown.


AutoPay Terms and Conditions. You have elected to enroll in AutoPay and authorize T-Mobile to automatically debit/charge your bank account/card, on a recurring basis no earlier than 2 days before the statement due date until you terminate your authorization online at my.T-Mobile.com or by calling 1-877-453-1304. You authorize T-Mobile to store your payment method for future payments by you and any verified users on the account. The amount of each monthly recurring payment will be the full monthly price reflected on your monthly statement for wireless service, plus any additional services, equipment, taxes, fees and other charges applicable to your T-Mobile purchase(s). If you find a billing error and notify T-Mobile at least 4 days before your monthly statement is due, we will attempt to correct the error before the next recurring payment. Also, if you sign up for, cancel or make changes to AutoPay 2 days or less before the payment due date, the change may not take effect until the following payment cycle. Otherwise, we will automatically debit/charge the amount reflected on your monthly statement. After terminating your authorization, you will be responsible for scheduling payments for subsequent monthly charges. You also authorize T-Mobile to credit your bank account/card in the appropriate amount for any refunds or other billing adjustments. These Terms and Conditions may be updated at any time, and changes become binding once posted to the T-Mobile website. T-Mobile shall bear no liability or responsibility for any losses of any kind that you may incur as a result of an erroneous statement, any delay in the actual date on which your account is debited or your failure to provide accurate and/or valid payment information.


Additional Payment Terms and Conditions. If you are acting on behalf of a corporate, organizational or governmental entity, you represent that (1) you are authorized to sign on behalf of such entity and (2) the credit card you are using was established for business purposes and that it is not a debit card.

T-MOBILE SHALL BEAR NO LIABILITY OR RESPONSIBILITY FOR ANY LOSSES OF ANY KIND THAT YOU MAY INCUR AS A RESULT OF AN ERRONEOUS STATEMENT, ANY DELAY IN THE ACTUAL DATE ON WHICH YOUR ACCOUNT IS DEBITED OR YOUR FAILURE TO PROVIDE ACCURATE AND/OR VALID PAYMENT INFORMATION.


You will be charged a one-time Assisted Support charge of $20 per line of Service.



 
Your order number is: 110103466216

Order Date: 03/27/2021 at 08:50 AM PDT
You can review your order at http://secure-checkout.t-mobile.com/orderstatus


Order total: $61.40
Payment Card Type Master Card
Card number: ************0810

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